I haven’t received my tax slip (T4, T2202A, Relevé 1, Relevé 8, etc.). What do I do?
Contact your host institution for next steps.
Faq Category: EXPLORE
I haven’t received my official certificate of completion or transcript for completing the program. What do I do?
Contact your host institution for next steps.
How many credit hours will I get from the Explore program?
If your home institution accepts a credit from the Explore program, it will determine that credit’s equivalency (i.e., level and number of credits).
What happens after the Explore draw?
If you are awarded a place, you will have a set number of days in which to accept or refuse the place. Please follow the prompts in your application profile or contact the Explore institution directly for more information. If you do not respond in a timely manner, your status will be changed to “inactive,” … Read more
If I receive funding to attend an institution, can I get the names and contact information of the other students going there?
For privacy reasons, we cannot share that information.
My friend and I want to do the program together. Can we be placed at the same location?
Maybe. Places are awarded using a randomized, computer-generated draw so there are no guarantees. However, if you would like to increase your odds of being placed at the same institution as your friend, please ensure your preferences are identical to those of your friend. Either way, you’ll have a great experience!
Will I receive the funding directly? When will I receive the money?
The funding for your place is transferred directly to the institution and covers your tuition, food, lodging, and most of your activities.
What should I do if I need help during the program?
We do our best to ensure you will enjoy every aspect of the program. However, we understand that sometimes issues may arise. You will be given the telephone numbers of program staff who will be available if something comes up. Support services are also available at the institution if you would like to talk with … Read more
Why do I need to choose three institutions when applying?
By providing a first, second, and third choice, you maximize your chance of being assigned to one of your preferred institutions. Every possible effort will be made to assign you to one of your selected institutions. However, you may be assigned elsewhere if your preferred institutions are already full. Additionally, you can increase your odds … Read more
If I miss the Explore deadline, can I still apply?
Yes! You can still create an online profile or log in to your existing profile and submit an application.
What should I do if I decide to refuse a place? Can I trade my place at an institution/session for a different institution or session?
Please follow the prompts in your application profile when you are awarded a place or contact the institution directly for more information. If you have extenuating circumstances for refusing (e.g., a severe illness, death of a relative), contact your provincial/territorial coordinator to discuss alternatives.
What happens if I’m not awarded a spot in the program?
You may still have a chance to participate and will be placed in the wait pool. Funded placements continue to be awarded up until the program begins, so keep an eye on your inbox!
I have special needs. Can I still participate?
Once you have been awarded a place, contact your host institution as soon as possible to provide relevant information about your special needs (e.g., medically prescribed dietary requirements, medical care requirements). Most special requests can be accommodated with advance notice; however, you may be assigned to another institution that can better accommodate your needs.
Am I entitled to a discount to travel to and from my Explore institution?
You may be entitled to a 7.5 percent discount from VIA Rail. If your institution is located in a region served by VIA Rail, a discount code along with instructions on how to create a VIA Rail profile, and a letter enabling you to use the discount code will be provided in your institution’s information … Read more
I don’t speak French. Can I participate in Explore?
Yes! There are no language requirements and you don’t need to know your level of language proficiency. You will be given a language pretest either online before you arrive or at the beginning of the program in order to determine your proficiency level. A post-test will be administered at the end of the program to … Read more
Do I need to speak French during the program?
If you want to learn or improve French, then practising is key! You will get the most out of your experience by getting involved, speaking in French with your peers, and immersing yourself in your host community. Each institution has a policy about use of French, and these guidelines will be shared with participants upon … Read more
Do I need to buy school supplies or course materials?
All learning materials are supplied by the institution. However, following registration, you will be given a list of personal supplies to bring, such as pens, pencils, notebooks, and paper.
Are optional cultural activities free?
All institutions offer a variety of free activities. Additional activities may be available to you at your own cost. Following registration, you will be provided more information regarding these activities.
Why do I need to create an account?
You won’t be able to apply without an account. Your personal data is encrypted in our database and shared only with authorized users for the administration of the official languages programs. You don’t need to create a separate profile for each program you are interested in participating.
I forgot my username. What do I do?
For security reasons, you won’t be able to generate a new password without your username. First, try searching your inbox for an email from the program ([email protected], [email protected] or [email protected]) which will contain your username. These autogenerated emails usually start with your username in the greetings line. If you can’t remember your username and can’t … Read more
