DESTINATION CLIC
"I had so much fun .. that I decided to move to Ottawa ! I ended up living there for seven years."
Jocelyne, New Brunswick to Ontario
ACCOUNT (PROFILE)
Why do I need to create an account/profile?
You won’t be able to apply without an account. Your personal data is encrypted in our database and shared only with authorized users for the administration of the Official Languages Programs.
You don’t need to create a separate profile for each program you are interested in participating.
AGE REQUIREMENT
Is there a minimum or maximum age requirement to participate in Destination Clic?
Yes. There are minimum age requirements for each session. Participants must be enrolled in Grade 8 before or on the first day of the session.
For Destination Clic, Grade 10 represents the maximum age of participation.
APPLICATIONS
Why are there no institutions appearing in the dropdown list of my Destination Clic application?
You may not meet the minimum age requirements for Destination Clic, based on the date of birth you entered in your profile. If this is your situation, please reach out to your provincial or territorial coordinator. If you believe that you do meet the age requirements, verify your date of birth in your personal profile page. If your date of birth is correct, contact your provincial or territorial coordinator to help you.
Will I need to or be able to access my profile after I have submitted my application?
Yes, so make sure you remember your username and password to monitor your file, or to reapply to the Official Languages Programs.
How do I apply?
Submitting an application is easy! Apply to your preferred program using the OLP-PLO mobile app or through our website. For more info, check out this quick video tutorial on applying.
ARRIVAL/DEPARTURE
What arrangements are available to ensure my child’s safe arrival at the institution?
On the day of arrival, a chaperone will meet your child at the airport, train, or bus station and identify themselves with official documentation. The chaperone will arrange arrival and departure logistics to ensure safe travel to and from the institution. On the day of departure, the chaperone will remain with your child until they have completed security for their flight or taken their seat on the train or bus.
Upon acceptance into Destination Clic and prior to the session’s start date, you are required to provide the following, requested information:
- date and time of arrival and departure;
- name and location (city/town) of the airport, train/bus station, etc.;
- flight or train numbers, if applicable;
- telephone number(s) and an email address where you can be contacted at any time;
- signed authorization to the airline, train, or bus station to release information to program staff.
Many parents ask about contacting other students in their region who are going to the same institution to plan and coordinate travel itineraries. However, to ensure the privacy of your child and other program participants, we cannot share the names or arrival information of students at any given location.
NOTE: Chaperones may also be available for older students (under the age of 18). Please contact the host institution for more information.
Will my child be picked up at the airport or bus/train station?
A chaperone will meet your child at their point of arrival. Contact your child’s host institution for more information about chaperones and arrival arrangements.
Can I arrive late, leave early, or miss a few days in the middle of the program?
You are expected to arrive and leave on the dates set by your institution. Late arrivals and early departures are not permitted.
COSTS
How much is it to participate in Destination Clic?
Government of Canada funding covers tuition, food, lodging, and most of the activities. Government of Canada funding does not cover: travel to and from your institution, the non-refundable registration fee, spending money for optional social activities and for personal items such as toiletries and souvenirs. For more information.
Are there registration fees?
Yes. Registration fees are paid to the host institution in order to reserve your place in the program. These non-refundable fees are to be paid only when you confirm your participation.
DOCUMENTS AFTER THE PROGRAM
I haven’t received my tax slip (T4, T2202A, Relevé 1, Relevé 8, etc.) for the Destination Clic program. What do I do?
Contact your host institution for next steps.
I haven’t received my official certificate of completion or transcript for completing the Destination Clic program. What do I do?
Contact your host institution for next steps.
DRAW
What should I do if I decide to refuse a place? Can I trade my place at an institution/session for a different institution or session?
Please follow the prompts in your application profile when you are awarded a place or contact the institution directly for more information. If you have extenuating circumstances for refusing (e.g., a severe illness, death of a relative), contact your provincial/territorial coordinator to discuss alternatives.
What happens after the draw?
If you are awarded a place, you will have a set number of days in which to accept or refuse the place. Please follow the prompts in your application profile or contact the institution directly for more information. If you do not respond in a timely manner, your status will be changed to “inactive,” and your place will be offered to someone else.
When will the Destination Clic pan-Canadian draw take place?
The draw date, along with all other key Destination Clic dates, is included in a visual timeline. Download the PDF here.
How does the draw work?
If you are eligible for the program and apply by the specified deadline, you will be entered into the draw. Places are awarded using a randomized, computer-generated draw. Funded placements continue to be awarded up until the program begins, so keep an eye on your inbox!
FUNDING
Will I receive the funding directly? When will I receive the money?
The funding for your place is transferred directly to the institution and covers your tuition, food, lodging, and most of your activities.
My friend and I want to do the program together. Can we be placed at the same location?
Maybe. Places are awarded using a randomized, computer-generated draw so there are no guarantees. However, if you would like to increase your odds of being placed at the same institution as your friend, please ensure your preferences are identical to those of your friend. Either way, you’ll have a great experience!
LANGUAGE
Do I need to speak the target language during the program?
If you want to learn or improve the target language, then practising is key! You will get the most out of your experience by getting involved, speaking in the target language with your peers, and immersing yourself in your host community. Each institution has a policy about use of the target language, and these guidelines will be shared with participants upon registration.
LODGING
What kind of lodging is available?/Where will my child live?
Destination Clic participants will stay on campus in a student residence to be close to the action and connect with their Destination Clic peers. Safety is a top priority to us!
- Lodging is assigned by age group and by gender.
- Campuses are regularly patrolled by professional security guards.
- Professional security guards are also assigned to each residence.
- Monitors are with students during all program activities.
- Safety and security rules, including curfews, will be shared with you at the time of registration.
Please note that to further ensure your child’s safety and progress in the program, they may not leave campus to visit friends or family in the area during the program. For any special requests related to leaving campus, please contact the host institution directly.
Can I change lodging during the program?
Maybe. If there is a major issue, please contact your institution.
Can I have someone stay overnight?
For health, safety, and security reasons, no visitors will be permitted overnight. Rules and guidelines will be provided upon your arrival.
Can I bring my family with me?
You will be staying in a student residence or homestay that can accommodate only you.
Can I share a room in student residence or a homestay with a friend if we are both accepted?
Maybe. If you and a friend are awarded places to the same institution and same session, contact the institution to find out how to share a room or a homestay. Either way, you’ll have a great experience!
NEED HELP
What should I do if I need help during the program?
We do our best to ensure you will enjoy every aspect of the program. However, we understand that sometimes issues may arise. You will be given the telephone numbers of program staff who will be available if something comes up. Support services are also available at the institution if you would like to talk with someone on-site.
OPTIONAL ACTIVITIES
Are optional cultural activities free?
All institutions offer a variety of free activities. Additional activities may be available to you at your own cost. Following registration, you will be provided more information regarding these activities.
PROBLEM
Who should I contact if I have an issue regarding the program?
The goal of the Official Languages Programs is to provide a positive, enjoyable, and memorable learning experience. Every institution offers its own unique setting and experience. Experiences will also vary from person to person, including within the same session.
If you’ve experienced an issue you would like to report, follow the steps here.
SPECIAL NEEDS
I have special needs. Can I still participate?
Once you have been awarded a place, contact your host institution as soon as possible to provide relevant information about your special needs (e.g., medically prescribed dietary requirements, medical care requirements). Most special requests can be accommodated with advance notice; however, you may be assigned to another institution that can better accommodate your needs.
STATUS
What does the status on my online profile (Explore / Destination Clic) mean?
After submitting your application, you may see different statuses assigned to your profile. These statuses, and their meanings, are found below. As your application continues through the review process, your profile will be updated periodically with instructions regarding additional steps you’ll need to complete.
In progress: You have created an online profile, but you have not completed your online application.
Application completed: Your online application has been completed, but you have not completed uploading the necessary supporting documents.
Incomplete application: Your supporting documents have been received, but a document is missing or incomplete.
Eligible for draw: Your supporting documents have been received and processed, and you are now entered into the draw.
Offer received: You have been offered a place. Your host institution will be contacting you to confirm your acceptance and make further arrangements.
Wait pool: You are in the pool of applicants. You will be notified once a spot becomes available.
Inactive: You were offered a place but did not reply within the timeline specified by your host institution.
SUPPLIES
Do I need to buy school supplies or course materials?
All learning materials are supplied by the institution. However, following registration, you will be given a list of personal supplies to bring, such as pens, pencils, notebooks, and paper.
TECHNICAL ISSUES (SUPPORT)
I’m getting an error message. What do I do?
If you get an error message such as “The email address you entered already exists” or “The
email/username combination is not valid,” you will need to contact your provincial or territorial coordinator. Your coordinator will be able to give you your username or reset your password once you have verified your identity.
If a page is not showing up or gives you an error message, try the following options:
- Refresh your browser.
- Delete your browser cookies.
- Enable pop-ups.
- Try another browser.
If you have trouble printing the PDF of your Explore or Destination Clic declaration form, make sure you have Adobe Acrobat Reader installed on your computer.
TRAVEL DISCOUNTS
Am I entitled to a discount to travel to and from my institution?
You may be entitled to a 7.5 percent discount from VIA Rail. If your institution is located in a region served by VIA Rail, a discount code along with instructions on how to create a VIA Rail profile, and a letter enabling you to use the discount code will be provided in your institution’s information package. Contact information for Via Rail: 1-888-842-7245.
Please note that the Corporation of the Council of Ministers of Education, Canada, the provinces and territories, and Canadian Heritage and its officers and employees are not responsible for any travel-related questions or issues.
WAITING LIST
What happens if I’m not awarded a spot in the program?
You may still have a chance to participate and will be placed in the wait pool. Funded placements continue to be awarded up until the program begins, so keep an eye on your inbox!
